The Mobile
Data Problem

How to grow revenue and profit?

End-users see operator offering complex, unclear, technical, and boring

Mobile operators struggle to grow both revenue and profit in a competitive, price-driven market. With limited tools to differentiate beyond cost, they are stuck in a deadlock, unable to maximize the value of their mobile connectivity assets.

Their services are treated as a commodity, rather than a dynamic, high-margin offering. Without real-time monetization tools, AI-driven pricing, and personalized engagement, operators cannot break free from utility-based pricing to unlock sustainable, high-value growth.

The Solution

A white label solution for operators to monetise mobile data

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Sell simple time chunks for instant activation directly from end-users’ smartphone - or use one of other 20 use cases

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Deliver consumer delight for existing and new users with differentiated branded offerings

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Create and target new products, offers, and marketing messages in real time

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Secure optimised use of resources and investments, with use cases like traffic shaping

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Drive growth and close the loop with real-time actionable analytics

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Reach higher margins with value-based pricing

Find out how to maximise consumer lifetime value

Solution to Grow
Revenue and Profit

Branded omni-channel engagement app

Simple, transparently packaged data for instant activation, in operator branded omni-channel engagement app

Modern, open cloud server

Flexible managed and hosted service in the global cloud turning time into 20+ use cases and open APIs

Versatile operator portal

Create immediately new products, targeted offers, and pokes powered by AI and support users

Actionable real time analytics

Closed loop, real time actionable analytics with AI powered recommendations

Transformative Cloud Overlay

Tech & vendor agnostic
Extend reach and flexibility of any existing operator infra

Branded Omni-channel Engagement

App

Sell and market instantly

Sales and Marketing team can create new products, offers, and campaigns freely. Offers are available for end users the same minute.

Price dynamically and shape traffic

Create impactful seasonal offers, limited campaigns, and happy hours. Drive performing marketing campaigns. And grow off-peak revenues: start to shape the traffic

Target rewards to prevent churn

Target any segment freely for optimal use. Offer loyalty rewards and free data for surprise, delight, and engagement. Stop churn and maximise customer lifetime value

Close the loop with real time analytics

Use real time actionable analytics to close the loop with improvement actions. React instantly to any event anywhere. And let the automated AI based analytics optimise the results!

Versatile

Portal for Sales and Marketing

Web based, real time, intuitive, and effective tool for marketeers and sales - without need for IT or Tech team support

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Guarantee superior service operations

Portal for Care

Take care of any end-user issue, would they appear

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Web based tool to react to any end-user issues

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Easy to know end-user status and history

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Quick and effortless to fix issues

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Cloud Native Server

Complete system control and user management
Support for app, sales portal, care portal evolving features
Solid security and privacy solution, process, and policies
Complete real time analytics stack - with operator ownership and access to all data
Network and BSS/OSS work and perform operation exactly the same way as without NXT:FWD
Continuous release of new features and improvements
Use and capitalise operator systems fully, with one time integration to charge, activate, de-activate, and verify subscribers
Native cloud server hosted, operated and managed in Google Cloud by NXT:FWD team

We will offer the needed implementation and appvisory services to make it quickly in use - and properly used and capitalised over the lifetime. These are included in the business case we commonly create with our telecom operator customers

FAQs

Answers to Frequently Asked Questions

How can NXT:FWD help operator grow Average Revenue Per User and boost incremental revenue from every subscriber through targeted, segmented offers?

NXT:FWD delivers proven ARPU growth through multiple revenue streams: NXT:FWD time-based data chunks enable micro-transactions that complement existing plans, with customers buying an average of 2.5 chunks daily. The platform offers 20+ monetization use cases including upselling to limited-quota users, speed boosters for 5G, and add-on data for roaming. Real-time targeting and segmentation tools let you create personalized offers that drive incremental revenue without cannibalizing existing plans. Case studies show 6× Data ARPU growth in 9 months through strategic implementation of time-based pricing and targeted campaigns.

Real-time marketing - What tools does the platform provide to create and launch real-time offers, seasonal promotions, "happy hours" and limited-time discounts?

The Sales & Marketing Portal enables operator team to create and deploy campaigns instantly without IT support. Offers go live within seconds from creation. The platform includes real-time offer generation, seasonal campaign tools, and automated "happy hour" pricing for off-peak monetization. You can create limited-time flash sales, data deals for price-sensitive segments, and dynamic promotions triggered by user behavior or network conditions. All campaigns include real-time analytics to optimize performance immediately.

Location-based and loyalty campaigns - How can location-based offers, loyalty rewards and surprise gifts help operator engage users and reduce churn?

Location-based targeting delivers contextual offers when users are at certain area, or low-traffic location. The loyalty program can reward frequent users with free data chunks, creating surprise moments that build brand affinity. Personalized gifts and bonus data can be triggered by usage patterns, tenure milestones, or churn prediction algorithms. These engagement tools have proven effective at reducing churn while increasing lifetime value through emotional connection and practical value delivery.

Sponsored data & ad partnerships - Can operator use sponsored data to let brand partners reach our users and reward customers with free data?

Yes, sponsored data is a key revenue stream. Brand partners can purchase data chunks for your users through their brand being visible within the app. This creates a win-win-win scenario: brands reach their desired audiences or segments, users receive free connectivity, and you generate advertising revenue while strengthening customer relationships. The platform supports various sponsorship models from simple brand awareness to performance-based partnerships.

Virality & gifting - How do gifting, data-sharing and family/SoHo group features drive viral acquisition and new-subscriber growth?

Data gifting creates organic growth loops where satisfied users share connectivity with friends and family, naturally expanding your customer base. Family and small office plans leverage existing relationships for acquisition. When users gift data chunks to contacts, it introduces non-customers to your brand experience, often leading to conversions. Social sharing features within the app amplify this effect, turning satisfied customers into brand ambassadors who drive authentic referrals.

AI-powered analytics - How do real-time analytics and AI-driven recommendations help operator evaluate campaign performance, iterate offers and maximize results?

Real-time analytics provide immediate feedback on campaign performance with actionable insights. AI algorithms recommend pricing optimization, targeting, and timing based on user behaviour patterns. The system learns from each interaction to improve offer relevance and conversion rates. AI recommendations suggest the best times to launch campaigns, optimal pricing strategies, and high-value customer segments. This closed-loop optimization ensures continuous improvement and maximum ROI from marketing efforts.

Proof points - What evidence do NXT:FWD have that the solution increases ARPU and engagement?

Documented results include: 6 × Data ARPU growth in 9 months, customers purchasing 2.5 chunks per day average, >4.5-star ratings on Google Play and App Store, and 62% Customer Perceived Value (2× higher than competitors and existing self-care apps). These metrics demonstrate both financial impact and customer satisfaction, proving the solution's effectiveness across different market conditions.

Launching new brands - How quickly can operator launch a new flanker, premium, low-cost or MVNO brand on NXT:FWD, and what resources are required?

New brands can be launched within a month from existing NXT:FWD deployments or 3 months for new customers. The white-label solution adapts to any brand identity with full localization support for multiple languages including right-to-left scripts. Multi-brand support allows running multiple MVNOs on one integration. Resource requirements are minimal after initial setup since the platform operates as a cloud overlay without infrastructure changes.

Marketing autonomy - Does the platform allow operator marketing team to create products and offers without IT support, and how intuitive is the portal?

Yes, the web-based Sales & Marketing Portal is designed for marketing teams to operate independently. Create products, offers, campaigns, and pricing strategies without any IT involvement after initial setup. The intuitive interface enables real-time campaign management, segment targeting, and performance monitoring. This autonomy eliminates bottlenecks and enables rapid market response, significantly reducing time-to-market for new initiatives.

Avoiding cannibalization - How do time-based packages complement rather than cannibalize existing data plans?

Time-based chunks are designed as complementary add-ons, not replacements. They serve different use cases: quick connectivity for the need, temporary speed boosters, roaming supplements, or bridging gaps between plan renewals. The "fair usage" approach encourages exploration rather than replacement behaviour. Customers typically maintain their primary plans while using chunks for incremental needs, actually increasing total spend and data consumption.

How are NXT:FWD time based plans different from operator volume based offerings?

Time-based chunks offer simplicity and transparency that traditional MB/GB plans cannot match. Users understand exactly what they're buying (time) versus complex data allowances. The instant activation, micro-payment options, contextual purchasing (buy when needed), and transparent pricing eliminate bill shock and confusion. Unlike data plans, time chunks encourage exploration and higher usage, leading to increased customer satisfaction and revenue.

How are NXT:FWD time-based plans different from existing operator time-based offerings?

While some operators offer basic time-based packages, NXT:FWD delivers instant activation, contextual purchasing, and AI-powered personalization that traditional offerings lack. Unlike USSD/SMS-based or portal purchases requiring complex activation, NXT:FWD enables instant purchase directly from any app with sub-second activation. Key differentiators include smart contextual offers triggered when users need connectivity, micro-payment flexibility from minutes to months, real-time campaign management without IT support, integrated loyalty rewards and gifting, and closed-loop analytics for continuous optimization. NXT:FWD transforms time-based connectivity from a basic utility into an engaging branded experience that drives daily interaction and higher customer satisfaction. NXT:FWD supports 20+ use cases based on time based offering.

Can operator offer these from operator own app?

Yes, NXT:FWD can integrate with your existing app or operate as a standalone branded solution. The white-label platform adapts to your brand identity and can be integrated with current digital properties. Integration options include full app replacement, NXT:FWD operator branded native app, integration to existing operator apps, or parallel deployment strategies. The flexible architecture supports whatever approach best serves your brand and customer experience strategy.

How does NXT:FWD help operators reaching their targets?

NXT:FWD directly supports common telco objectives: revenue growth through proven ARPU increases, customer engagement through daily-use applications, churn reduction via loyalty programs and surprise rewards, market differentiation through innovative time-based pricing, operational efficiency through marketing automation, and competitive positioning through unique value propositions. The measurable results and real-time analytics ensure you can track progress toward specific business targets and adjust strategies accordingly.

How can you grow simultaneously both revenues and profitability?

NXT:FWD drives both revenue and profit growth through multiple mechanisms: increased ARPU from complementary time-based purchases just for the need, higher margin products through dynamic pricing and off-peak monetization, reduced operational costs through marketing automation, and new revenue streams from sponsored data partnerships. The SaaS model eliminates infrastructure investment while generating incremental revenue from existing customer bases. Proven results show even 6x Data ARPU increases while reducing marketing operational costs.

What kind of cost savings can you provide & how do you achieve those cost savings?

Cost savings come from marketing automation (eliminating IT dependencies for campaigns), reduced customer acquisition costs through viral features, optimized network utilization through traffic shaping, and operational efficiency from cloud-managed services. AI-driven optimization reduces manual campaign management and customer care overheads.

Architecture & APIs - What is the technical architecture of the cloud-native platform, and how does it integrate via open APIs with operator network and BSS/OSS?

NXT:FWD operates as a cloud-native overlay hosted on Google Cloud with vendor-agnostic compatibility. Open APIs integrate with any major BSS/OSS vendor without hardware or software changes. The architecture requires only secure connectivity to operator BSS/OSS and one-time system configuration. The microservices-based design ensures scalability and reliability while maintaining separation from operator core network operations. All integrations are designed for minimal system impact and maximum flexibility.

Scalability & latency - How does the system deliver real-time offers to millions of users without latency or service degradation?

The cloud-native architecture on Google Cloud provides auto-scaling capabilities to handle millions of concurrent users. The system maintains sub-second response times even during peak usage periods. Load balancing and distributed processing ensure consistent performance regardless of user volume, while smart queuing prevents network congestion during high-demand campaigns.

Network impact - How does traffic shaping affect existing network performance, and can we be sure that BSS/OSS operations remain unaffected?

Traffic shaping is designed to optimize rather than disrupt network performance. The solution affects user behaviour by moving traffic to off-peak hours, actually improving overall network utilization. BSS/OSS integration is using existing operator APIs, ensuring core billing and provisioning remain unaffected. All system changes are logged and monitored. The overlay architecture means your existing infrastructure continues operating normally.

Multi-brand support - How can operator technically run multiple MVNOs or flanker brands on one integration, and what are the scalability limits?

A single NXT:FWD integration supports unlimited brands through virtualized tenancy. Each brand maintains separate user bases, branding, and business rules while sharing the underlying infrastructure. This multi-tenancy architecture scales horizontally, with no hard limits on the number of brands or users per brand. Configuration management allows different pricing strategies, features, and markets per brand while maintaining operational efficiency.

Data pipeline integration - How can real-time analytics outputs be fed into operator own data pipelines or dashboards?

Operators gain secure access to curated views from our BigQuery Data Lake, without the need for complex integrations. Data can be consumed directly within their own systems, business intelligence dashboards, or analytics platforms — empowering teams to unlock insights faster and drive better decisions.

Integration requirements - What changes to operator existing BSS/OSS are needed to deploy NXT:FWD, and what does the one-time configuration involve?

Only configuration is required to existing BSS/OSS systems. NXT:FWD operates as a cloud overlay requiring only secure connectivity to your BSS/OSS and one-time configuration. All major vendors are supported including Ericsson, Huawei, Nokia, Oracle, ZTE and others. The configuration process is non-intrusive and maintains full compatibility with existing operations.

Implementation timeline - How long does deployment take?

Standard implementation takes 3 months with proper planning, though accelerated 1 month deployments are possible for urgent launches.

What is needed from operator for the integration?

Requirements include: secure connectivity setup to your BSS/OSS, one-time system configuration assistance, charging system integration points, and designated team members for training. No hardware or software changes or infrastructure modifications are needed. Your IT team handles connectivity while NXT:FWD manages all cloud infrastructure, ongoing operations, and technical support.

Vendor-agnostic compatibility - Is the solution compatible with all major BSS/OSS vendors and network equipment?

Yes, NXT:FWD is fully vendor-agnostic and has been successfully implemented on all major BSS/OSS platforms. Compatibility includes Ericsson, Nokia, Huawei, Oracle, ZTE, and others. The API-based integration approach ensures compatibility regardless of underlying vendor architecture. Pre-built connectors and extensive testing protocols guarantee smooth integration with any telco infrastructure.

Technical Support & Implementation - What technical implementation support, system integration assistance, and ongoing technical support services are included?

NXT:FWD provides comprehensive technical support including: dedicated technical project management for integration planning, API integration with your existing BSS/OSS systems, secure connectivity setup guidance for BSS/OSS connections, system configuration support for one-time setup, technical testing and validation protocols, 24/7 cloud infrastructure monitoring and management, automatic security updates and patch management, technical troubleshooting and incident response. All technical operations are handled by our expert cloud operations team, ensuring your IT teams can focus on core business systems while we manage the platform infrastructure.

Hosting & cloud management - Where is the solution hosted, and who operates and manages it?

NXT:FWD is hosted and fully managed on Google Cloud by our expert cloud operations team. This includes 24/7 monitoring, security updates, scalability management, and disaster recovery. You focus on business results while we handle all technical operations. The managed service model eliminates operational overhead and ensures optimal performance through expert management of the cloud infrastructure.

Regulatory compliance - How does real-time pricing comply with local regulations and billing standards?

The platform is designed for global regulatory compliance. Built-in compliance features include transparent pricing display, usage notifications, spend controls, and audit trails. The system adapts to local requirements for consumer protection, data privacy (GDPR compliant), and billing practices. Regular compliance updates ensure ongoing adherence to evolving regulations across different markets.

How is consumer data privacy ensured?

Comprehensive privacy protection includes end-to-end encryption, data hashing that prevents individual identification, restricted access protocols with multi-factor authentication, segregated customer data storage, regular security audits and penetration testing, and compliance with GDPR and local privacy regulations. Logs are retained for only 60 days for audit purposes. The privacy-by-design architecture ensures user anonymity while delivering service functionality.

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Want to learn more how the solution works, just book a remote demo

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